(Part of an ongoing series featuring Rich Media Impact Award finalists)

At the Walton College of Business media support center, a division of the technology center, two full-time staff and three part-time student technicians handle tons of technical issues on a daily basis. These include video conferencing, providing support for over 65 classroom and conference spaces, digital signage for three buildings, equipment checkout for students and multimedia productions covering classroom and event recordings for the college. At the center of it all? Mediasite

“We’ve been using Mediasite for over seven years here,” said Jim Goodlander, associate director of technology at the Sam M. Walton College of Business. “The old method of delivering classes included bridge videoconferencing over three Arkansas counties, and there was a lot of room for Murphy’s Law to take effect on equipment.”

According to Goodlander, switching to Mediasite not only cut down on possible equipment failure, it has allowed his team to streamline production and manage that content in a more organized fashion. It also offered a boon in student satisfaction. “All our students now depend on their once-a-month face to face classes being recorded so they can review later. Now that people have adapted to this technology so well, I find people are often coming to me specifically mentioning Mediasite as the system they want to use for delivery. It has sold itself to our faculty and staff.”

Mediasite at the Walton School of Business doesn’t stop at lecture capture.

“We’ve used it to deliver dissertations live for faculty that were travelling, we’ve created training and orientation videos for new staff and faculty. We’ve even done a live ceremony offsite at the RFID lab so businesses involved in the lab’s grand opening could view the ribbon cutting without leaving their offices. We received immediate feedback at the event speaking highly of the technology since they could not attend in person. We’ve even delivered a couple classes across the globe to our partner college in New Delhi, India,” said Goodlander.

Sam M. Walton College of Business is an RMIA finalist in the prolific use category. Watch the ceremony live on May 17.