Building the NASA University for Safety Virtually Overnight through Course Capture Technology
Here's an interesting fact about NASA: while the Space Shuttle has been its highest profile mission, it is only one of 93 active missions NASA is working on. At least 1,000 workers plus 2,000 contractors across the entire country provide important services every day to get to the point of liftoff. The NASA Safety Center (NSC) is responsible for training these individuals, as well as providing safety assurance for NASA's most critical missions and some of the nation's most significant investments.
But getting that high-level technical classroom training to thousands of workers is time consuming, cumbersome and expensive. After strategizing ways to reduce the costs and training timeline, the NSC decided to offer 95% of its courses via the web, and used Mediasite to capture and stream content on-demand to remote learners.
Join John Marinaro, Director of Technical Excellence at the NASA Safety Center and Dr. Jim May, Program Manager and Lead Trainer for Alphaport, Inc., as they share how their e-learning strategy:
- Transformed a multi-year, multi-million-dollar training program into a streamlined curriculum design
- Created a 24/7 training curriculum that would have taken 10 years to distribute inside traditional classroom walls
- Serves a large, geographically-dispersed community of both civil servants and NASA contractors
- Yielded a triple-digit ROI in the process
John Marinaro is the Director of Technical Excellence for the NASA Safety Center. For more than 26 years, John has held management positions at NASA devoted to the fields of aerospace, radar, electrical and computer engineering as well as safety management. He was the former Executive Director of the NASA Aerospace Safety Advisory Panel and NASA Independent Verification and Validation Facility Chief Engineer. John is also a retired Army Helicopter Pilot and Aviation Officer.
Dr. Jim May is the contractor lead for the Safety & Mission Assurance Technical Excellence Program (STEP) at the NASA Safety Center, at Glenn Research Center in Ohio. Employed by Alphaport, Inc., he manages a $1.8M annual budget and a contractor team of ten professionals dedicated to elearning course development and programming, coordination of instructor-led courses and managing curriculum on NASA’s learning management system.
Erica St. Angel
Erica St. Angel, VP of Marketing for Sonic Foundry, oversees the company's community-building initiatives, including its annual user conference, user group and social media strategy. Her unique background blends almost 20 years of corporate, public information and political campaigns, with an emphasis on measuring outcomes and increasing customer engagement. Erica has been involved in hybrid event planning for 5 years, and is a regular speaker on blended meeting tips and tech at events and webinars. Her work has earned both industry and marketing awards, including the Forrester Groundswell Award for the use of social technology at UNLEASH, Sonic Foundry's user conference - a hybrid meeting that leveraged social media and webcasting to increase attendance by 15 percent and achieve 10-fold conference ROI.