QA Technical Manager

Position Location:

Primary Purpose

Lead a team of Quality Assurance Engineers to ensure delivery of a high quality product

General Responsibilities

• Review, evaluate, plan, and improve Quality Assurance procedures, infrastructure, tools, processes, and methodologies
• Develop and/or improve QA best practices
• Work with the engineering team to develop and manage a software and hardware quality assurance plan for each release
• Work with the technical support team to understand and reproduce issues reported on the field
• Oversee test conformance of products to requirements, regression, and standards
• Work with QA leads and members of the QA team to implement continuous testing
• Work with QA leads to set up test environment
• Define the quality criteria and the success metrics for various products and services
• Assist in estimating testing efforts per release
• Mentor, guide, and coach QA team members
  Works closely with leadership team to implement process, define metrics, analyze support issues, and software & hardware releases  

Experience & Qualifications

• 7+ years of experience in a high-technology software company, preferably in the domain of media streaming or content management
• 7+ years in test planning and test execution for scalable, high-volume distributed, multi-tiered, applications.
• Experienced in performing testing for web applications
• Experienced in QA automation/testing using C# /.NET, java or C++ environment
• Experienced with XML, HTML, CSS, and JavaScript
• Experienced in using automation frameworks like Selenium/TestNG is a plus
• Experienced using MS SQL Server or comparable database; Proficient in SQL languages
• Experienced with Microsoft IIS or other web server
• Experienced in configuring network components like Firewalls, routers and caching devices
• Experienced testing Web Services (WSDL, SOAP) and REST is a plus
• Experience in scripting languages such as Perl, Python, etc. is a plus.
• Experience in technically leading high performing QA teams in fast-paced environment
• Knowledge of QA testing methods and phases, best practices, and processes preferred
• Must be detail oriented and have excellent analytical and investigative/problem-solving skills
• Ability to function effectively in a fast paced environment and manage continuously changing business needs; excellent multi-tasking and time management skills required
• Strong communication skills necessary 

Education

• Bachelor's Degree in Computer Science/Engineering or equivalent experience preferred