National Center for State Courts

The National Center for State Courts mediasites vital education to help state court systems better serve the public.

The National Center for State Courts mediasites vital education to help state court systems better serve the public. The National Center for State Courts (NCSC) needed an efficient way to distribute professional courses to state courts across the country.  The NCSC used up to three product

The center immediately began synchronizing Mediasite recordings with existing PowerPoint© slides and professional presentations. Soon it was brainstorming new applications of the technology, including internal training from Human Resources. Because of Mediasite’s cost-effectiveness and accessibility, NCSC extended training to many court employees, not only judges. NCSC, with the help of Mediasite, has repositioned itself as a valuable resource for new audiences in state courts.s to create and deliver content, and each course took an entire year to create. The process was costly and inflexible, and there was internal pressure to utilize the web for delivery. The NCSC looked to Mediasite for a portable and compatible webcasting solution.

At a glance

  • Center needed portable technology to create multiple online courses quickly and cost-effectively
  • Mediasite enables staff to record presentations by experts who present on-site or at other venues, delivering expert content in an easy to access format
  • Resources and training available to state court employees who would otherwise have no access
  • Existing course material is repurposed for other presentations and reference while previously inaccessible audiences are reached

Challenge

Throughout the years, the NCSC has implemented a multitude of national education courses using various forms of technology. However, the center found the development time from inception to final product to be very long and, as a result, costly both in dollars and staff hours. Also, the NCSC had to use up to three different products to create and deliver professional course content to state courts, and staff felt an enormous need for a simpler solution.

“We actually spent a year developing one course and were looking for a faster, more efficient and robust way to host multiple courses,“ said Wes Poole, multimedia production operator at NCSC. “Portability was extremely important as we wanted to utilize a solution that would give us flexibility in terms of allowing individuals to either come to our corporate headquarters to be captured or that was portable – so we could take the system to them.”

Furthermore, it was crucial for NCSC to source a solution that could be easily played within the most widely-used media platform among U.S. state courts: Windows Media Player.

The Center taught courses on court technology, security, case management and performance standards in traditional face-to-face seminars, and a growing number of learners had requested the NCSC turn to the web to deliver its course content. With the promise of more frequent participation from state courts due to lower cost and easier access online, the NCSC researched and found Mediasite.

Solution

Mediasite offered a one-stop, mobile solution for recording, webcasting and archiving educational presentations that the state courts greatly desired. “It was extremely important for us to deliver court personnel with outstanding educational opportunities from the premier court reform organization,” said Poole. The NCSC had the ability to synchronize existing PowerPoint® presentation slides and presentations from world renowned experts into a seamless online multimedia experience.

“A strong point for us was the ability to reuse the material for another course or class. Being able to reference and pull material from existing resources is huge for our agency,” added Poole.

The NCSC brings in experts to discuss a myriad of topics including Fundamental Issues of Case Flow Management, Supervisory Classes, Jury Technology and Purposes of Courts. NCSC uses various elements of Mediasite in each of its programs to make them more engaging and interactive.

“Our goal is to choose speakers who have content knowledge and are already expert presenters. When they come to us, they already are known in the field and have welldeveloped presentations. If we find a presenter who has these skills, we can take those and develop them into a Mediasite presentation that is then easily delivered to court personnel throughout the country,” said Poole.

Result

When NCSC began mediasiting training, it immediately began to brainstorm additional ways it could use the technology, such as internal employee training by Human Resources staff.

“The persuasive argument is that we can now reach audiences we would otherwise not be able to reach and we can assist other state organizations in their training. For us, ROI does not necessarily translate into dollars coming back into our organization. Mediasite’s return on investment, in our situation, has meant dollars not spent,” said Poole.

Most of the training in the court system in the United States is aimed at judges. Eighty percent of the other workers involved in courts do not receive any training at all. With Mediasite, NCSC is able to make its training more readily accessible and affordable to these individuals.

“We now have individuals seeking new knowledge on important issues through Mediasite,” said Poole.

About the National Center for State Courts

At the First National Conference of the Judiciary in 1971, held in Williamsburg, Virginia, Chief Justice Warren Burger called for the creation of a central resource for the state courts – referring to it as a “national center for state courts.” For more than 30 years, court leaders have called on the National Center for State Courts for research, technology and consulting to grow and develop the judicial branch. Today, NCSC is acknowledged as the premier provider of services that improve the administration of justice, not only across the United States, but worldwide. Through original research, consulting services, publications and national educational programs, NCSC offers solutions that enhance court operations with the new technology; collects and interprets the latest data on court operations nationwide; and provides information on proven best practices for improving court operations in many areas, such as civil case management.