European Space Agency

European Space Agency
Having the Mediasite content available from all sessions ensures that a permanent record is preserved for future explanation and review.
John Gunner
European Space Agency

Challenge

The European Space Agency (ESA) calls itself Europe’s gateway to space after making history by being the first to land on a comet.

The Concurrent Design Facility (CDF) within ESA is a state-of-the-art facility equipped with a network of computers, multimedia devices and software tools allowing a team of experts from several disciplines to apply the concurrent engineering method to the design of future space missions.

After several attempts to develop an in-house solution for recording what goes on in that facility, the CDF selected Mediasite for its automated video platform and robust content management system. Prior to using Mediasite, some of CDF’s content wasn’t recorded.

Solution

“Our decision-making is by consensus and involves all perspectives,” said John Gunner, concurrent infrastructure and communication technician. “It requires cooperation and interactivity between various technical domains. Recording the rich media ‘conversation’ between these domains improves participants’ understanding of the overall system design. Mediasite, a rich media knowledge management system further enhances the quality and consistency of the CDF’s output.”

Results

“Having the Mediasite content available from all sessions ensures that a permanent record is preserved for future explanation and review,” said John Gunner.  “So far the response from the core CDF team has been extremely positive, with team leaders using the content on a regular basis to help understand the design choices and as a consistency check.”

ESA has shown that improved quality in the early stages of a space mission design reduces costs throughout the development cycle. Since the CDF launched its Mediasite program, it has the ability to record the decisions and trade-offs made during the conceptual phase of a design.

“Rich media will become an invaluable source of information on mission design, a learning aid for future team participants, and a resource for training team leaders who are a key component of the concurrent engineering process here at ESA,” John Gunner said. “Mediasite content has already been used to demonstrate the concurrent engineering process to visitors to the CDF.”