Devoted to your Mediasite success.

Often the people behind the product become one of your most important reasons for choosing a technology partner. With Mediasite Services, rest assured that your webcasting solution is professionally implemented, your users and administrators are expertly trained and your Mediasite investment is well-protected. You can focus on what you do best, knowing that you're deriving maxium value from Mediasite.

Mediasite Customer Assurance: Always count on our team for superior support and maintenance services. Customer Assurance gives you peace of mind knowing that you have access to our expertise, technical skills and latest updates for your Mediasite software. Our responsive support team is solely committed to the success of your Mediasite solution and resolving your technical issues quickly and professionally. Your annually renewable Customer Assurance plan provides:

• Software updates
• Prioritized technical support
• 24/7 access to your customized and protected Customer Assurance Portal
• Online catalog of mediasited tutorial-style training modules
• Expanded Mediasite Recorder warranty
• Advanced Recorder replacement

Mediasite Professional Services

Designed to optimize your deployment, Mediasite Professional Services help you efficiently integrate Mediasite into your AV and IT infrastructure as well as your daily processes and workflows.

To ensure your Mediasite implementation is successful, we:

• Verify all technical and infrastructure requirements are in place
• Provide experienced engineers to install and configure your complete Mediasite system
• Test and re-test to ensure everything is running smoothly
• Equip you and your team with the knowledge necessary to operate efficiently
• Work with you to individually scope and design custom solutions that integrate and leverage your existing infrasturcture and technology

Getting the most out of Mediasite means getting your team up to speed fast. Our on-site training and education services provide customized, task-focused modules exercises, helping everyone incorporate Mediasite into their existing responsibilities, regardless of their individual technical expertise.