Privacy policy

Your privacy is important to us. When using our site, you may give us information so that we can provide enhanced service to you or personalize your experience on our website.

Information Collection
Sonic Foundry only collects personally identifiable information when you specifically provide this information on a voluntary basis. Sonic Foundry will make every reasonable effort to ensure that whatever information you provide will be maintained in a secure environment. Unfortunately, no data transmission can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Sonic Foundry can't ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.

We will only send you Sonic Foundry email related to the specific topics designated in your preferences. New categories of communications may be added from time to time. We reserve the right to send you certain communications relating to our products and services, such as product announcements, best practices and newsletters. You may opt out of receiving these communications, or unsubscribe, at any time by following the instructions in the email footer or managing your preferences.

Most of our newsletters are quarterly, with the exception of our customer and partner newsletters, which are monthly and are the primary venue for us to update you on product and service developments. In addition, in accordance with your preferences, we may send you occasional invitations to participate in webinars, attend upcoming events or review the results of new research, best practice announcements or case studies. You can modify your preferences at any time to add or remove yourself from these subscriptions.

Sonic Foundry only collects personally identifiable information, normally name, email address, physical address, telephone number, organization, when you specifically provide this information on a voluntary basis. We make every reasonable effort, including physical, electronic and procedural safeguards, to ensure that whatever information you provide will be maintained in a secure environment.

Your Email Address
We only collect and hold your email address in order to fulfill your request for information or services, or contact you as specified in your preferences. You can unsubscribe at any time for any reason quickly and easily at our online preferences center. You can also change email addresses here or update your information. If you ever have a problem with your preferences, please contact us.

We never rent email lists. Sonic Foundry will only share your information with other organizations when we have your consent; when we must respond to subpoenas, court orders, legal process; or if we determine that your actions on our website violates our terms of service.

Cookies
Our website uses cookies so we can recognize you as a return visitor. We use this information to make your visit more efficient, customize your site experience, improve our site functionality and conduct research. Cookies are small text files placed in the 'Cookies' folder on your hard disk and allow our website to remember you as a visitor. The cookie files themselves do not contain any personal information. The Sonic Foundry website sends cookies when you visit, request or personalize information or register yourself for webinars or information. The cookies we place are readable only by us, and they cannot access, read or modify any other data on your computer. All web-browsers offer the option to refuse any cookie, and if you refuse the Sonic Foundry cookie then our website will not gather any information on you or your visit, but doing so will require you to re-enter certain information at each visit, or prevent us from customizing the site's features according to your preferences. You may also delete a cookie manually from your hard drive at any time.

Links to Other Sites
We may link to other websites from sites within the Sonic Foundry domain. We have no control over these external sites or their content, so we cannot be held responsible for any actions they may take or any information they might collect.

Unsubscribing
Click on the “manage preferences” link at the bottom of any email you’ve received from us, or use this link: http://www.mysofo.com/forms/updatepreferences/. If you would like your snail mail address removed from our distribution lists, please contact us with this form.

Updates
These policies are effective as of October 1, 2008. If Sonic Foundry updates its privacy policy, the new information will be posted here

Terms of Service
By using our website, you signify your assent to the Sonic Foundry Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the Sonic Foundry site following the posting of changes to these terms will mean you accept those changes. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Feedback
Please contact us for questions or concerns regarding our privacy policy. You can also write or call us at:

Sonic Foundry, Inc.
222 West Washington Avenue
Madison, WI 53703
608.443.1600