Sonic Foundry Privacy Statement

Effective Date: July 25, 2014

This privacy statement applies to SonicFoundry.com and Sonic Foundry websites, portals, products and services that collect data and display these terms, as well as personal information we collect offline.

Privacy Statement Highlights

Information We Collect

  • Information you provide (for example, when you submit a contact form through our sites, sign up for our newsletters or email lists, submit sales inquiries, register with a user group, register for a webinar or to receive online marketing communications from us, and share information with us offline).
  • Information collected from other sources (for example, we may collect information from commercially available sources such as data aggregators, marketing firms, and public databases, and information provided by account administrators to give you access to our products and services).
  • Information collected automatically (for example, we may use cookies that collect non-personal information about your use of our sites, information about your computer and web browser, and interactions with our emails).
  • We may also combine this information to help us tailor our communications to you, develop exceptional products and services, and improve our sites.

Information Collected Automatically by Our Ad Partners

  • We also use third party ad networks and similar providers ("Ad Partners") to serve advertisements on our behalf when you visit other websites. These providers may use cookies and similar technologies to collect non-personal information such as your IP address.

Our Use of Cookies & Similar Technologies

  • We use cookies and similar technologies for the functioning of our sites and services, to improve our sites and services, to give you extra functionalities, and to provide a safer online experience.
  • Ad Partners use cookies and similar technologies to serve advertisements on our behalf when you visit other websites.
  • Our sites and services do not recognize browser “do-not-track” signals or similar mechanisms.

How We Share Your Personal Information

We do not sell or disclose your personal information without your consent except where:

  • We engage service providers to assist us with the activities identified in this privacy statement;
  • It is necessary to prevent crime or injury, or as otherwise required by law; and
  • Another company acquires us or any of our assets.

How We Use Your Information

We use the information we collect for many important purposes including to:

  • Furnish and maintain our sites, products and services;
  • Communicate with you regarding our products and services;
  • Respond to your inquiries;
  • Improve and develop our sites, products and services; and
  • Offer products and services that may be of interest to you.

Choice & Control

  • All our commercial emails provide the ability to unsubscribe from receiving future commercial emails.
  • Cookies can be disabled or removed by tools that are available in most commercial browsers.

Changes to Our Privacy Statement

If there are significant changes to our information practices, we will provide you with appropriate online notice.

How to Contact Us

Please contact us for questions or concerns regarding our privacy policy. You can also write or call us at:

Sonic Foundry, Inc. · 222 West Washington Avenue · Madison, WI 53703 · 608.443.1600

 

Privacy Statement Details

Information We Collect

Information You Provide

Through our online sites, products and services, Sonic Foundry collects information from you when you choose to share it with us to use our sites, products or services, register with and access certain products or services, sign up for newsletters or our e-mail list, submit inquiries, participate in an online survey or promotion, purchase products or services from us, participate in user groups and discussion forums, or otherwise contact us.

The information we collect may include your name, address, telephone number, mobile telephone number, e-mail address, age, gender, professional industry, job title, photo/image, social media handles, user names, and personal blog or website addresses. You may also be required to provide certain other information to access and use certain products or services that we offer. We do not require you to register or provide this information to us in order to view our sites or have access to most site content.

Sonic Foundry also collects information from you when you choose to share it with us offline. For example, where you provide your business card or personal information to one of our team members at a trade show, conference or office visit.

Information Collected from Other Sources

Sonic Foundry may obtain information about you from other sources, including commercially available sources, such as data aggregators, marketing firms and public databases. This information may include name, demographic information, contact information, professional industry, job title, interests, and publicly-observed data, such as from social media and shopping behavior.

Information Collected Automatically

Sonic Foundry may use cookies, web beacons, pixel tags, log files, or other technologies to collect certain information about visitors to and users of our sites, products and services to monitor interactions with our sites, products, services and emails, identify you and maintain your user preferences, tailor web content to match your browser capability, analyze usage trends, administer and improve our sites, products, and services, identify irregular site behavior, prevent fraudulent activity and improve security.

For example, we may automatically collect certain non-personal information from you, such as the type of web browser and operating system you use, the name of your Internet Service Provider, Internet Protocol (“IP”) address, software version, and course geolocation information (for example, based on IP address or location of cellular tower used for the connection). In addition, we may collect information about your browsing behavior, such as the date and time you visit our sites, the amount of time you spend viewing or using our sites, the number of times you return to our sites, and other click-stream or site usage data.

Combining Your Information

Sonic Foundry may combine the information we receive from and about you, including personal and non-personal information collected through our sites, products and services for any purpose contained in this privacy statement, including to help us tailor our communications to you and improve our sites, products, and services.

Information Collected Automatically by Our Ad Partners

Sonic Foundry may also use Ad Partners to serve advertisements on our behalf when you visit other websites. These Ad Partners use technologies such as cookies and web beacons/pixel tags when you visit our sites or interact with our emails which send these Ad Partners certain non-personal information, such as your IP address or an anonymous ID number. These Ad Partners then use the information described above to advertise our products and services when you visit other websites. For example, after visiting SonicFoundry.com, you may see an advertisement for Mediasite on another web site that you visit, such as Facebook or Google.

Our Use of Cookies & Similar Technologies

Sonic Foundry may use cookies, web beacons, pixel tags, log files, or other technologies to collect certain non-personal information about visitors to and users of our sites, products and services for the purposes identified in the Information Collected Automatically sections above. We only use these technologies to monitor your activities on our sites, products and services.

Our Ad Partners may use cookies, web beacons, pixel tags, log files, or other technologies to collect certain non-personal information when you interact with our sites and emails for the purposes identified in the Information Collected Automatically by Our Ad Partners section above. When our Ad Partners engage in these activities and serve advertisements on other websites, they should provide you with the ability to opt out from receiving their cookies.

You are always free to block, delete, or disable these technologies if your browser, application or device allows. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site, product or service features or tools. For more information on how you can block, delete, or disable these technologies, please review your browser or device settings.

Do Not Track Signals: Our sites do not recognize browser “do-not-track” signals or similar mechanisms.

How We Use Your Information

Sonic Foundry may use the information we collect from and about you for any of the following purposes:

  • Furnish and maintain our sites, products and services;
  • Create accounts and provide you with access to our sites, products and services;
  • Communicate with you regarding our products and services (for example, newsletters and product updates);
  • Respond to your inquiries;
  • Improve our sites, products and services;
  • Enhance and personalize your experience on our sites, products and services;
  • Protect the security and integrity of our sites, products, services and business;
  • Offer products and services that may be of interest to you;
  • Develop new products or services;
  • Display comments and other information you choose to share through user groups and discussion forums;
  • Conduct research and analyze the use of our sites, products and services.

How We Share Your Personal Information

Sonic Foundry does not sell or otherwise disclose personally identifiable information about you, except as described here.

In the course of doing business, we employ service providers and individuals to perform a variety of functions on our behalf. These service providers may have access to your personally identifiable information if it is needed to perform their functions for us, but they are not authorized by Sonic Foundry to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. These service providers are also required to maintain the information in confidence.

In addition, we may disclose information where we think it is necessary to investigate or prevent an actual or suspected crime or injury to ourselves or others, if required by law, or in response to a request from law enforcement authorities or other government officials.

During the normal course of our business, Sonic Foundry may sell or purchase assets. If another entity acquires, or seeks to acquire, us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personally identifiable information provided through our sites, products and services in a manner that is consistent with this privacy statement.

How We Protect Your Personal Information

Protecting your personal information is important to us. We maintain administrative, technical, and physical safeguards to help protect against unauthorized use, disclosure, alteration, or destruction of the personally identifiable information we collect on or through our sites, products and services.

Choice & Control Over Your Information

All of our commercial emails provide you with the ability to unsubscribe from receiving future commercial emails from us. You can also unsubscribe from our email lists through our online preferences center. Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options. For more information on how you can block, delete, or disable cookies and similar technologies, please review your browser or device settings.

Links to Other Sites

Our sites, products or services may provide access to other websites outside our control. When you link to these websites, you leave our sites and your communications no longer are protected by this privacy statement. Links to other websites are provided as a service, but Sonic Foundry does not endorse such websites or validate their content. We are not responsible for the privacy practices or the content of non-Sonic Foundry websites or online products and services. We recommend that you review the privacy policy or terms and conditions of those websites to fully understand what information is collected and how it is used.

User Groups & Discussion Forums 

You may use our sites, products and services to share comments, photos and other information. Any information that you may disclose on our user group sites, in blogs, on message boards, in discussion forums, or on other public areas on our sites or other online products and services becomes public information. Please exercise caution when disclosing personal information in these public areas. 

Updates to Our Privacy Statement

If we decide to change our privacy statement in a material way, we will post a notification highlighting those changes on our home page found at SonicFoundry.com.

If we decide to use your personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by e-mail. You can choose whether or not to allow Sonic Foundry to use your personal information in this new manner. If we do not receive permission, we will use the information in accordance with the privacy statement under which the information was collected.

How to Contact Us

Please contact us for questions or concerns regarding our privacy statement. You can also write or call us at:

Sonic Foundry, Inc. · 222 West Washington Avenue · Madison, WI 53703 · 608.443.1600