Amplify corporate knowledge with video. More than 1,600 business trust Mediasite to leverage video to communicate with greater impact, more reliably deliver and affordably preserve company knowledge, strengthen internal collaboration and improve customer service. Here are the most common video applications in business and the results you can expect.
Improve Morale and Employee Satisfaction
When employees are in-the-know and have instant access to training and valuable information they need to do their job, they feel empowered and are more productive. Because communication is timely, frequent and engaging, they feel more connected with co-workers and bond with team members despite physical distances.
Serve Customers Better
Create an amazing customer experience with video portals that enable you to instantly extend product information and support and how-to videos directly to customers. They expect information at their fingertips and video helps you deliver self-service, anytime access to knowledge that keeps them informed and engaged. And, using video as an internal training tool, ensures that employees are always prepared to effectively and efficiently address customer inquiries.
Preserve Company Information and Know-How
Build your own secure corporate YouTube to capture all the valuable knowledge sharing happening every day in your business. Whether its best practices, documenting processes, corporate communications, meetings or special events, it can all be captured – automatically in rooms, by employees at their desktops, or on mobile devices. And all of that content can then be organized in a secure, searchable portal for on demand access anytime by employees.
Reach Everyone with Online Meetings and Events
And an online component to your internal and external meetings by using video to webcast important company meetings and extend customer and partner meetings to new, online audiences. Whether it’s a CEO address, product launch or user group meeting, the important information shared at these events will go further and be accessible long after it’s over. Record on your own or leverage our turn-key Mediasite Events team to webcast and record your meeting or event.