Troubleshooting Windows playback: Internet Explorer settings

KBA10593

Versions: 4.0, 4.1, 4.1.1, 4.2, 4.3, 5.0, 5.0.1, 5.0.3, 5.0.4, 5.0.5, 5.1, 5.2, 5.3

Last Reviewed: 01/05/2010

Issue:

If you are using Internet Explorer as your web browser, go to Tools --> Internet Options to adjust the settings below.

Solution(s):

• On the Connections tab, if the Dial-up and Virtual Private Network settings box is empty, click Add.
  
  
  
  


• In the New Connection Wizard, choose Connect to the network via broadband, enter a name for the connection, and click Finish.
  
  
  
  


• Back on the Connections tab, highlight the new connection you made and choose Never dial a connection, then click Ok.